Privacy Policy
We Sell Your Car (We, Our, Us and other similar terms) takes all reasonable steps to implement processes and procedures for the management of Personal Information (Personal Information). We Sell Your car endeavours to comply with the Australian Privacy Principles (APP’s) as contained in the Privacy Act 1988 (Cth)(Act/Law).
This Privacy Policy applies to all Personal Information collected by We Sell Your Car in the course of providing services to Our customers (User, Buyer, Seller, You, Your or otherwise defined in Our Ticket Sellers Agreement, Terms of Sale and Website Terms of Use) and other sources of Personal Information that we collect for the purpose of Our business.
While not purporting to be a statement of compliance with the Law, this policy sets out how We will manage Personal Information collected from You. This Privacy Policy is available on Our Website at -https://www.wesellyourcar.com.au/privacy/.
Terms that are capitalised in this Privacy Policy take their meaning from Our Ticket Sellers Agreement, Our Terms of Sale and Our Website Terms of Use or are otherwise defined herein. This Privacy Policy should also be read Generally, Users, Buyers and Sellers are only obliged to provide Us with information necessary for Us to provide services to them. However, if Users, Buyers and Sellers do not provide Us with certain types of Personal Information, they may be unable to enjoy the full benefits of Our services.
We may also use Personal Information for purposes closely related to the primary purposes, in circumstances where such use or disclosure is reasonably expected. We may disclose Your Personal Information where required or authorised by law.
1. Collection of Personal Information that We Gather and Hold
We collect a variety of Personal Information about Users, Buyers and Sellers, including first name, last name, email address, address and telephone number.
2. How We Sell Your Car Collects and Holds Personal Information
We Sell Your Car generally collects Personal Information about Users, Buyers and Sellers via Our Website. We endeavour to collect Personal Information about an individual only from that individual or an authorised representative. Information We obtain from third parties or publically available information is limited to circumstances where the person has consented.
We Sell Your Car may also collect device session and anti-forgery token data. The purpose of this collection is to deliver and improve the services We provide to Users and Sellers. We also collect this information via scanned documents, email and information we receive through the post. If buyers purchase a Ticket to an Event conducted by a seller, this information has to be provided to Organisers and Sellers for the purpose of You attending that Event.
3. Purpose Of Collection And Use
We Sell Your Car collects, holds, uses and discloses Personal Information for the primary purposes of delivering and improving the service We provide to Users and Sellers.
4. Collection Of Information From The Internet
While We Sell Your Car primarily collects information from Our Website and from Our interactions with You, we also collect information from surveys or other tools that are completed or voluntarily provided. This information is all held within Our information systems in Australian datacentres.
The programs which are used incorporate strong password protection and are encrypted. Reasonable steps are taken to ensure all information collected is secure. We will collect Personal Information by only lawful and fair means. The Law requires Us to collect Personal Information about Users, Buyers and Sellers only from them directly, where it is reasonable and practical to do so.
5.Correcting Personal Information
So that We can best provide Our services to You, it is important that your Personal Information is up to date. We take reasonable steps to make sure that Your Personal Information is accurate, complete and up-to-date. If You find that the information We have is not up to date or is inaccurate, please advise Us as soon as practicable so We can update our records.
6. Anonymity And Use Of Pseudonyms
Where practical and reasonable to do so, We provide Users, Buyers and Sellers with the opportunity to use pseudonyms in relation to information You provide to Us. However, in a lot of cases it is impractical for We Sell Your Car to deal with Users, Buyers and Sellers anonymously.
7. Sensitive Information
Sensitive information includes information or opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. We do not usually collect Sensitive Information on Users and Sellers, but where We do, it will only be used by Us:
- for the primary purpose for which it was obtained;
- for a secondary purpose that is directly related to the primary purpose;
with Your consent; or - Where required or authorised by law.
8. How We Deal With Unsolicited Personal Information
We only collect Personal Information about individuals by lawful and fair means. Where we receive unsolicited Personal Information We will deal with that in accordance with the APP’s.
9. Notice Of Collection Of Personal Information
Where possible, We notify Our Users, Buyers and Sellers when We are collecting Personal Information about them, the use of which is subject to this Privacy Policy.
Collection Notice
By providing We Sell Your Car with this information, You acknowledge that We are collecting and storing Personal Information about You in accordance with Our Privacy Policy. We do this only for the purpose of providing services to You.
10. Use Of Cookies
We collect Personal Information reasonably necessary for the performance of Our operations and activities including marketing and sales. We automatically receive and record information on Our server logs from the User’s browser, including their IP address, operating system, top level domain, date and time, pages accessed, documents downloaded, previous website visited, type of browser used, google analytics library data, device thumbprint, device session, anti-forgery token and other cookie information. This enables Us to tell when Users, Buyers and Sellers use Our Websites, ensure API security, fraud assessment and to help customise the User’s experience with Our Website. No Personal Information about a user is linked to the cookie nor is there any data matching between Cookie information and Users, Buyers and Sellers internet activity.
11. Integrity Of Personal Information
1 Accuracy
We take reasonable steps to ensure that the Personal Information We collect, use or disclose is accurate, complete and up-to-date. If Your Personal Information is incorrect or requires updating, please contact Us so that we can make the necessary amendments.
2 Security
We Sell Your Car takes reasonable steps to safeguard the disclosure of Personal Information from third parties, contractors and staff. We have up to date procedures and policies relating to information technology as it relates to staff and strive for best practice in this area.
We take reasonable steps to protect our Users, Buyers and Sellers security and use methods including SSL encryption, password protection on PC’s, antivirus software, passwords on administration sites, 2-factor authentication for server access, server and database storage encryption.
We take reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed or used by We Sell Your Car.
12. Policy Updates
This Privacy Policy may change from time to time. The current version is available on Our Website. This policy was last updated on 05/04/2019.